The Hyatt Caniza Prior Hilton Award in other recent discoveries in the Laplaya

Hotels convert hands all the time, but ownership and workplace should not affect existing reservations – right? Unfortunately, we see the opposite happens before our eyes this week.

As Hyatt’s receipts and hotels enter their last phases, members of Hilton Honors faced the final reserve reservation using Hilton Honols for Pilton Hotels. The buildings were already stabbed as Hilton hotels and now suffered by Hyatt, from June 11:

• Hilton La Roman, a family meeting place that includes everything
• Hilton La Roman, a stealing area including all
• Hilton Rose Hall Resort and Spa
• Hilton Playa Del Carmen, a place that includes everything

Unfortunately, some travelers have made the residents of the hotels using Hilton Holors to find their reservations canceled, even walking in the coming weeks. Many have been left in reading that contained flight tickets and other costs … and there is no there.

TPG Reader Sarah Kelley wrote on e-mail e-mail emails to explain how booking did to use the Hilton Honor Carmen combination, the entire area suddenly disappeared. In his reservation period, the property was well worked on Hilton.

“Latin days, Hyatt found Hilton Playa Del Carmen everywhere installed. And it is quickly canceled [reservations] Kelley said the full points, or partly stored in points, “said Kelley.

“When we reached Hyatt to clarify, we met in vain explanations or was answered at all,” Kelley wrote. In some cases, we were told that it was because the ‘refbranding,’ or ‘change’ of the hotel ownership, even if the acceptable compensation was given.

Currently, Kelley has been returned by Hilton with only points in his real booking – not money. You have a partnering with TPG exchange by Hyatt, where the guest agent says “will research forward.”

When the TPG reaches Hilton that he marks the matter, spokesman offered the following statement:

As a result of the latest possession of Plapa & Resorts NV, Franchissu contracts of Hilton La Roman, Hilton La Roman Resort Carmen, Helton La Romana, 2025, where all facilities are converting to their new company.

All normal general booking and tourists will be honored by a new administrative company. The hotel will inform all visitors from existing reservation reserves for changes in the management. In the Hilton Honors available reset the start of the start of June 15, 2025, or later, it will be required for a new environment. The Hilton Honors group will contact all tourists for these reservations to make other arrangements.

Any further questions regarding changes in the management or property must be directed to the hotel ownership.

Hilton enjoyed working for these communities and looks forward to the visit of tourists in Hilton travelers nearly 300 in the Caribbean region and Latin America. For more information from our portfolio resorts in these areas and more, please visit www.hilton.com.

Hilton honors members and make the “General” – Paid On Cash – living in Hilton La Romans, a family accommodation; Hilton La Roman, a place involved every human area; Hilton Rose Hall Resort & Spa; and Hilton Playa Del Carmen, a place that includes everything starts in June 15 and on it should be clear. That means, advise to check your bookings to make sure that they are still working. If you doubt, call the ball directly to make sure they are still there.

Those Hilton members honor members who destroyed prizes, or a combination of points and money, should communicate with Hilton immediately to see the REACCOMMORMODATION or refund. Unfortunately, until now, the Hilton’s customers wrote TPG and send forums, including groups of Reddit and Facebook, said Hilton does not make other arrangements available in a systematic or consistent.

Canceled reservations and a small connection

BewedTed and frustrated, many travelers turn to a specific Facebook hotels and Reddit to discuss their information and ongoing chaos.

In the Hilton Rose Hall Montego’s Facebook group, the other commentator: “Cancel any Hilton bookings with Hilton and Hilton and Hilton are destroyed and destroyed.”

The same confusion was displayed in Hilton subreddit under the heading “heads up – Hilton Rose Hall, LA Rose, the Plala del Cancel Canceling due to Hyatt Sale.”

One poster noted: “I called a hotel and my reservation was canceled but when I called Hilton, my reservation is still working.”

Another poster responded to this comment, writing, “Broken or sending an email. No connection. I went to Hilton and said it was canceled and that I couldceled.”

Unfortunately, those who celebrate special opportunities, such as Honeymoon, are affected, and: “Our Honeymoon was organized on June 25.

Inside the same article, according to the Completed Diamond Diamond Diamonds, the Department is working immediately to communicate with all the affected members of Hilton Honors.

When we reached the e-mail to Hilton to confirm, Brand spokesman Hilton reached all the Hilton members respecting members on redemption and work to release. “

As Hilton felt that Hilton Honors’ report would be informed of receiving the payment or June 15, just four days after the official Hilton-working buildings.

Hyatt spokesperson Share the next time TPG via email this morning:

Some of our newly reversed rest areas include Hyatt Diat system and will no longer participate in other reliatives. We see this possible to cause the relief problems to other travelers by reservation with the existing award made through certain programs of honesty, and we sincerely apologize for the frustration. Like any product transformation, there may be difficult as the processing plans and policies. We encourage anyone touched to reach us at Schermafafafafafafafals@hyatt.com, so we can help as soon as possible.

We understand that the window between the resort change can feel short. In fact, if the resort is still linked to another kind, we need to work immediately to use it fully under the reduction of tourists, and avoid the confusion of tourists, members, and their fellow workers. That means, our teams are always focused on supporting any affected and efficient visitors.

How to protect hotter hotel reservations Award Read

For those who are currently being arrested in the above scenery and are still waiting in the Hilton Honors Poimpsi Royibsement from the first prize book, the best way to communicate with Hilton immediately open the case. It is also possible that you deserve to be reached on HYANT to ask if your reboing options can be.

But the question remains: If you use the hotel points to book a booking, and when property changes the operator / ownership, how can an award be protected?

Since patent change is outside the travel management, another way to try to prevent your award reservation can be purchased travel insurance. Therefore, if you pay for your hotel sitting using points, but pay your airfare in cash, it’s best to cover your air insurance (hopefully you get your insurance coverage, if applicable). The coverage techniques varies greatly, but it is best to call your credit card or insurance company to see what can be done in this situation.

TPG has a policy guide for the best travel supplier insurance supplier, and what they should know about your credit card insurance.

A bit of bitterness

Unfortunately, this situation is unclean, many travelers who receive close-up reservations can be canceled and less or no. If so, feel free to send it via email at the omips@thepeinguy.com to hear your story. We also plan to have our Ombudsman’s job on other charges to see how we can help travelers.

Hopefully, Hyatt and Hilton will rescue you to their trusted customers, however, people who plan holidays can find some relevant methods without getting more costs.