More than 500,000 electric space heaters have been recalled due to overheating concerns
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GoveeLife and Govee are recalling 512,000 smart electric space heaters across the US in response to a risk the devices could overheat.
The Consumer Product Safety Commission (CPSC) said Thursday that owners of recalled electric heaters could face “fire and burn hazards” if they overheat.
Owners of recalled heaters “should immediately stop” using them, according to the CPSC recall warning.
Examples of reclaimed space heaters. (Consumer Product Safety Commission)
The recalled heaters include model numbers H7130, H7131, H7132, H7133, H7134, and H7135, according to the CPSC.
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“The test determined that smart electric heaters do not comply with the voluntary industry safety standard, UL 1278, which poses a risk of overheating and fire from wireless control features,” it explains.
Another 48,600 heaters are being returned to Canada.
The recall in the US includes more than 500,000 heaters.
The brands are aware of 113 reported cases of overheating. In one of those cases, one person suffered “minor burn injuries,” while seven involved fires, according to the CPSC.
Consumers with recalled heaters are eligible for a refund.
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To get a refund, affected customers must send photos of the manufacturer’s label and the heater with the power cord cut off, along with the order number, the companies said on their recall webpage. It is important to remove the heater before disconnecting the cord, according to the recall notice.
The heater recall was issued on Thursday. (Consumer Product Safety Commission)
“Consumers without an original order number will receive refunds ranging from $31.80 to $106.63, depending on the model purchased,” the CPSC warning said. “For buyers with an original order number, they will receive a full refund of the purchase price.”
One of the recalled heater models. (Consumer Product Safety Commission)
The refund will come in the form of an e-check, according to Govee and GoveeLife. They will arrive within 15 business days of the companies signing the return request.
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Sales of the retrofitted heaters take place over a three-year period, from September 2021 to 2024, CSPC said. They were available through Govee’s website and app, as well as Amazon and the TikTok Shop.
“We prioritize consumer safety and are dedicated to ensuring user satisfaction,” the brands said.
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