GOV.UK Forms to facilitate public access to government services across the UK
The UK Government has launched GOV.UK Forms, a new digital tool designed to make it quicker and easier for the public to access key government services online.
Following a successful pilot phase, the platform is now set to be implemented in all government departments, allowing citizens to complete applications and forms online without the need for paper-based processes.
GOV.UK Forms is already working successfully, helping over 20,000 military personnel to apply for veterans badges and supporting victims of the Horizon IT scandal to access compensation faster. The tool also streamlines the XL Bully dog registration and coast guard recruitment processes, saving an estimated two years in processing time.
Minister of AI and Digital Government Feryal Clark, who announced the release at the Digital Nations Ministerial Conference in Copenhagen, highlighted the potential of the platform to modernize public services and reduce administrative burdens, allowing government departments to focus resources on improving the quality of service.
Since its launch, GOV.UK Forms has published 87 forms used by over 1,200 civil servants, making the process accessible and secure. The platform also meets government accessibility standards, ensuring it is user-friendly for people with access needs. Christine Bellamy, CEO of the Government Digital Service, noted that GOV.UK Forms enables government groups to create and manage online forms without coding skills, enabling a more efficient, digital-first approach to engaging with the public.
With the launch of GOV.UK Forms, the UK Government is taking a significant step towards digital transformation, making it easier for citizens to interact with government and making public services more accessible, efficient and secure.
