Beyond being a trusted communication provider, Globe Business took the lead in the recent CEO forum hosted by the IT and Business Process Association of the Philippines (IBPAP). Focused on the theme “C-Suite Roundtable: Future-proofing IT-BPM Companies with AI-Driven Cybersecurity Frameworks,” the event convened industry leaders to explore how artificial intelligence (AI) can enhance the use of cybersecurity within the IT-BPM sector. .
Globe Business shared insights, strategies, and best practices, emphasizing its commitment to promoting a secure and resilient digital ecosystem, empowering IT-BPM companies to confidently navigate the challenges of the digital age.
The forum was opened with remarks from IBPAP, followed by a welcome address from KD Dizon, Vice The president and Head of Global Business. “In today’s fast-paced digital environment, cyber security is not just a necessity but a critical strategy. By integrating AI-driven solutions, we empower IT-BPM companies to cope the emerging ones threats, to confirm them stay it is strong and competitive,” said Dizon.
Meanwhile, Marlon Cruz, Executive Director of Business Solutions Consulting for Globe Business, shared insights on building an effective AI cybersecurity framework.
“AI cybersecurity initiatives need to complement your existing AI or Cybersecurity framework because it streamlines your governance, facilitates effective implementation and at the same time encourages collaboration,” said Cruz.
A fireside discussion, moderated by Glenn Estrella, Globe Business’ Vice President of Business Solutions Consulting, panelists Dominic “Doc” Ligot, IBPAP’s AI Consultant and Founder of Data Ethics PH; and Anton Bonifacio, Chief Information Security Officer and Chief AI Officer of Globe.
Dr. Ligot highlighted key cybersecurity challenges in the IT-BPM sector, including reliance on offshore partners, which increases exposure to insider threats and supplier-related breaches. He cited the struggle to get support from decision makers for strong measures despite data being a valuable asset and recommended cyber security practices to keep employees prepared for emerging threats.
Bonifacio shared Globe Telecom’s effective cybersecurity initiatives, such as blocking person-to-person SMS through links, and using AI to increase productivity and promote employee work-life balance. He also emphasized the importance of meaningful cooperation.
Globe Business echoes this position. Deepening collaboration with industry stakeholders such as IBPAP is essential to the development of cyber security standards and effectively addressing shared challenges. By actively participating in industry events and working groups, Globe Business believes that the industry can collectively develop and promote best practices in AI-driven cybersecurity.
As an ICT provider in the IT-BPM industry, Globe Business recognizes that cybersecurity is not just about technology; it’s about shared responsibility. It requires a commitment to continuous innovation, strong collaboration, and a concerted effort to create a secure digital future. By equipping organizations with comprehensive ICT solutions and actively participating in AI-driven cyber security developments, Globe Business aims to empower businesses to navigate the changing threat landscape and confidently embrace the opportunities of the digital age.
For more information, visit https://www.globe.com.ph/business/enterprise/it-bpo.
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