Global Dominion: On AI and Beyond

Consider a car loan and car financing company that approves applications within minutes!

That is what the near future looks like for Global Dominion.

“The help of artificial intelligence when it comes to increasing our credit assessment activities is early and much needed given our growth in many areas in the country,” said the Head of Global Dominion Credit Rodrigo Matinong, Jr. The company added 32 branches this year. and intends to open more in the first quarter of next year.

Global Dominion’s Information Technology Group (GDFI-ITG) envisioned a shared service to improve IT management, operations, and support for all companies within its group. GDFI-ITG works closely with the financing company’s business units to use existing and future technologies to reduce costs, helping to lower interest rates for financial consumers in the future.

“Consolidating back-office functions has resulted in cost reductions, improved service quality, better control, and efficient management of our assets,” said Global Dominion Chief Information Officer Eric Salazar. Their efforts eliminated IT resource shortages, budget allocations, hiring processes, and enforced the adoption of best practices. “This is not even the peak for us, it’s just the beginning!” Salazar added.

The company has been testing and learning about technology services that increase the use of artificial intelligence (AI), and so far it has tested no less than 10 vendors, including one in the field of defined AI.

Alongside the shift to a cloud-based setup, and without AI, the growing need for automation has spurred the inclusion of new projects such as machine learning and mobile-enabled self-service capabilities in its strategic roadmap going forward.

Global Dominion has been in the auto mortgage and auto financing business since 2003. Its purpose is to ignite and accelerate the growth of people and organizations to change lives for the better.